Clear expectations for services and digital products.

Privacy

Privacy Policy

KagePoint collects information you intentionally provide, such as contact details, business context, Growth Review answers, consent, and purchase or scheduling references supplied by the relevant provider. We use it to deliver requested recommendations, products, project communication, security, and recordkeeping.

Do not submit passwords, credentials, payment-card data, regulated data, customer records, or detailed vulnerability evidence. Staging environments contain synthetic test data only. Information is shared only with service providers necessary to deliver the requested function, legal authorities when required, or another party with your direction. Contact us to request reasonable access, correction, or deletion, subject to legal and operational retention needs.

Terms

Terms of Service

Website information and Growth Review recommendations are general business technology guidance, not legal advice, certification, penetration testing, incident response, or a guarantee of security, recovery, availability, or business outcome. A paid service begins only under an accepted scope, quote, order, or agreement defining deliverables, responsibilities, timing, and fees.

You may not misuse the site, attempt unauthorized access, interfere with service, submit unlawful material, or misrepresent identity. Intellectual-property and license terms for project deliverables are defined in the applicable agreement.

Cancellation & refunds

Refund Policy

For digital toolkits, contact KagePoint promptly if the purchased item was not delivered or is materially inaccessible. Because digital products are delivered electronically, refunds are evaluated based on delivery status and applicable law rather than guaranteed after successful delivery.

Project cancellation, rescheduling, deposits, completed work, and refunds follow the written quote or agreement. Third-party payment-provider processing times may affect when an approved refund appears.

Delivery

Service Delivery Policy

Beta digital toolkits are delivered by email within one business day to the purchaser-provided address. Assessments and projects follow the delivery window and acceptance process stated in their written scope. Contact KagePoint if delivery information is incorrect or an expected item has not arrived.

Payment

Payment Policy

Public toolkit payments are processed through the linked Stripe checkout. KagePoint does not collect or store full payment-card details through this website. Technology Baseline Assessments and project work use scoped quote and invoice workflows; no public fixed-price checkout is implied.

Security

Security Statement

KagePoint uses proportionate safeguards such as server-side validation, access controls, anti-abuse verification, limited collection, and protected administration. No internet service can promise absolute security. Report a suspected website security issue privately to sales@kps.it.com without including exploit details or sensitive data in the first message.